Business Technology, Communication & Digital Services
Agilis Communication Services is an Indian business technology company helping businesses build, connect, automate and operate — through communication, software and digital solutions. Whether you need business calling that connects to your CRM, custom software that fits your workflow, or a website that supports your operations, we approach every project as a business problem first, technology second.
Start with the area relevant to you. Each links to the right next step — and every path ends with the same simple contact: tell us what you're trying to achieve.
Business Communication
Cloud telephony, IVR, ACD, dialers, call masking, messaging and CRM-connected calling.
Explore →Business Software & Automation
Custom software, ERP/HRMS/CRM, workflow automation and API integrations.
Explore →Digital Services
Websites, web apps, mobile apps, hosting, SEO, digital marketing and consultancy.
Explore →Help your customers reach the right person — and keep every conversation connected
If your team handles high volumes of customer conversations — inbound support, outbound sales or campaign messaging — ACS helps you stop juggling five tools. Typical problems we help solve: missed transfers, no CRM context, DLT compliance, and outreach at scale.
Business calling & cloud telephony
Virtual numbers, SIP trunking and business calling that works from web, desktop and mobile.
IVR & ACD • Call management
Multi-level IVR menus with skill-based routing so customers reach the right team, plus warm/blind transfers, ring groups and recording.
Dialers & outbound campaigns
Predictive, progressive and preview dialers with DNC handling, pacing and campaign workflows.
Number privacy & integrations
Call masking via virtual bridge numbers, and CRM-connected calling (Salesforce, HubSpot, Zoho where supported).
Messaging
Bulk SMS, voice broadcasting (OBD) and WhatsApp Business messaging with DLT-registered business messaging where applicable.
DLT & compliance workflows
Entity/header/template handling and telemarketer chain workflows per TRAI TCCCPR — verify current requirements with your provider.
Have a calling or messaging requirement? Talk to a communication expert.
Talk to a Communication Expert →Software that fits your workflow — not the other way around
When off-the-shelf software forces your team to change its process, or operations live in sheets and disconnected tools, we build business software around your requirements. Scope is defined per business — we do not call every service a “product” unless it is a product.
What we work on
- Custom business software & internal tools
- ERP & business management systems where verified
- HRMS & payroll where verified
- CRM software & customer management
- Workflow & business process automation
- API / system & data integrations
- AI-assisted automation where appropriate and verified
How communication + software work together
Example: CRM record → click-to-call → cloud telephony (SIP) → call outcome → CRM activity → follow-up SMS/WhatsApp. Or: ERP workflow → API → voice/SMS campaign → business process update.
Specific ERP/HRMS/CRM capabilities depend on verified project scope. Illustrative pattern, not a customer project.
How we work
- 1. Understand — business problem and current workflow
- 2. Map & propose — communication + software needs
- 3. Build & integrate — iterative development and API wiring
- 4. Test & support — test with your team, go live, iterate
Have a software or automation requirement? Tell us what you're trying to achieve.
Discuss Your Software Requirement →Digital presence that supports your operations
For businesses that need a digital presence that supports operations — not just a brochure — we provide websites, web applications, mobile applications, hosting, SEO, digital marketing and consultancy where genuinely delivered. Owner-confirmed capabilities are described here at high level; dedicated pages will only be created when there is substantial, verifiable content for each.
Websites & web applications
Websites and web apps that support business operations — from customer-facing sites to internal tools — with integration to your business systems where needed.
Business purpose first: what the site or app needs to do for your team and customers.
Mobile applications
Mobile apps that extend your workflow to field teams or customers — where a mobile experience is actually required.
We help determine whether a mobile app is the right investment for the problem.
Hosting & performance
Hosting and performance considerations for the systems we deliver — so your digital systems remain available and maintainable.
Scope depends on project; no guaranteed uptime claim here — see SLA where applicable.
SEO
Foundational SEO that helps the right people find your business — structured content, technical basics and discoverability — without empty ranking promises.
Digital marketing
Practical digital marketing support aligned to your business goal — campaigns and channels evaluated case-by-case for relevance, not volume.
Digital consultancy
Consultancy that starts with your business problem and maps the right mix of communication, software and digital — before prescribing technology.
What to expect
We do not prescribe a technology stack in this overview. When we discuss your digital requirement, we'll map the business problem to a practical solution — website, web app, mobile, or a combination — and explain what the engagement generally involves and what you'll need to provide next. No number of projects, no success percentages, no guaranteed rankings.
Internal evidence for each digital capability is owner-confirmed; public portfolio assets are pending and replaceable via structured data when supplied.
Have a digital requirement — website, app, hosting, SEO or marketing?
Discuss Your Digital Requirement →Automation & AI — when it helps, not as a buzzword
We automate repetitive workflows — from business calling workflows to software process automation — and evaluate AI-assisted automation where it provides practical value. AI integrations are considered case-by-case (for example, AI-assisted document processing or workflow logic) and only published when there is verified implementation evidence. No generic AI claims.
Tell us what your business needs
Not sure which solution fits? Describe what you're trying to achieve — we'll map the right approach across communication, software and digital.
Tell Us What Your Business Needs →Service details depend on verified scope. For legal, see Terms of Service and relevant policies. For DLT/regulatory topics, see our practical guide and verify current requirements with your provider.