What is an acceptable abandoned call rate for predictive dialing?

TRAI guidelines require abandoned call rates below 5% for telemarketing. Agilis's pacing engine automatically adjusts dial ratios to keep abandonment within compliant limits while maximizing agent utilization.

How does voicemail detection work?

Agilis analyzes answer patterns — including time-to-answer and audio signatures — to distinguish live answers from voicemail. Detected voicemails trigger an automatic pre-recorded drop or skip, depending on your campaign settings.

Can I import contact lists from my CRM?

Yes. Import CSV files or sync directly from Salesforce, HubSpot, Zoho, and other CRMs. Lists auto-refresh so agents always dial the latest contacts.

Is predictive dialing legal in India?

Yes, when configured within TRAI regulations including DNC compliance, abandoned call rate limits, and approved calling hours. Agilis enforces these guardrails at the platform level.

← All features

Dialer Suite: Predictive, Progressive & Preview Dialing

Your reps should be talking, not listening to ring tones. Agilis dialers automate outbound calling so agents spend up to 85% of their hour in live conversations — not staring at a phone.

Conceptual diagram — illustrative, not to scale

Choose the Dialer That Fits Your Campaign

The dialer places multiple calls per available agent based on real-time answer-rate algorithms. When a live person picks up, they are instantly connected to a free agent.

Best for: High-volume tele-sales, lead generation, and political outreach where speed is everything.

Built for Campaign Managers Who Demand Control

Voicemail Drop

Auto-detect answering machines and leave a pre-recorded message — then move to the next contact instantly.

DNC Scrubbing

Automatically filter Do-Not-Call lists before dialing. Stay compliant with TRAI regulations without manual list checks.

Intelligent Call Pacing

Adjust dial ratios in real time based on connect rates, agent availability, and campaign goals.

Real-Time Dashboards

Monitor live connect rates, talk time, conversions, and agent performance from a single campaign view.

Dialer Use Cases That Drive Revenue

Tele-Sales & Lead Gen

Illustrative use: a sales team can run high-velocity outbound campaigns with predictive dialing to reach more prospects per hour. Actual throughput varies by list quality and staffing.

Collections & Recovery

Illustrative use: a collections team can use progressive dialing for compliant, paced outreach; preview mode lets agents review account history before each call.

Customer Surveys & NPS

Illustrative use: a team can deploy preview dialers for feedback campaigns where context matters and log responses to its CRM.

See the Math on Your Outbound ROI

Plug in your team size, average talk time, and conversion rate to estimate how much revenue a Agilis dialer unlocks.

Interactive calculator component — values are illustrative. Book a demo for a custom ROI analysis.

Explore Predictive Dialer & IVR Platform →

See how Agilis runs predictive, progressive and preview dialing with IVR and campaign workflows in one platform.

Discuss Your Dialer Requirement →Call Masking →CRM Integrations →

Frequently Asked Questions

Power Up Your Outbound – Try the Dialer

Routes to the same central contact — Predictive / Outbound Dialer will be preselected.